Software as a service is a new approach to accessing software that is taking the business world and individual users by storm.

With the arrival of fast broadband internet access it is possible to access and use software on the internet without having to install anything on the computer hard disk. With the data stored on the internet the server host takes on responsibility for data storage and keeps the software up to date. The user can access from any location and benefits from easy access, better security and the latest software functionality.

It also reduces the demand for ever increasing local disk storage. Google, Microsoft and Yahoo offer photo sharing, e-mail and website facilities. In the business world, Salesforce offer CRM software on demand while Shadow specialise in credit management services.

Businesses benefits are substantial. As software moves online the need for expensive hardware and software reduces. This can impact on the need to maintain a large IT capability. The biggest opportunity however is in business transformation. Software as service allows work to be shared across virtual teams in any location. Training and support can be tailored to individual needs. Paperless working becomes a reality being real work and environmental benefits. The cost of this new approach is often lower making it a safe bet for everyone.